State Farm® Insurance Agent Robert Shimabuku
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maggie Zhang
February 5, 2026
"Robert and Chandra are the absolute best! They are incredibly professional and were so patient while walking me through all my options. They truly pay attention to detail and are always helpful when I have questions. They gave me excellent advice that made me feel confident in my coverage. 5 stars!"
"Maggie, mahalo nui for your review! Our team is so lucky to have Robert and Chandra, who pay attention to detail so they can answer questions to each person's unique situation. We're so happy to hear you can feel confident in your coverage and look forward to servicing your insurance policies. Thank you for your business!"
KYHI Outdoors
January 28, 2026
"This team has been incredible to work with. They take the time to answer every question and genuinely help you make informed decisions. They handle my needs quickly and efficiently, and I never feel left waiting. It’s rare to find service this attentive and dependable."
"Aloha and thank you so much for your feedback and review. We are truly proud to have an attentive, dependable team who care about our customers. We appreciate your business. "
Marlon
December 17, 2025
"Great team overall , thank you for the help 👍"
"Aloha and thank you for your review!"
Ronaldo Hernandez
December 17, 2025
"Great team and was super helpful. Would recommend!"
"Ronaldo, mahalo for your review and feedback!"
Aurelio Estrada
December 17, 2025
"Amazing team!!!"
"Aloha Aurelio and thank you for your review!"
Kyle Cameron
December 17, 2025
"Great service and helped me lower insurance cost"
"Aloha Kyle - so happy to hear our team could help you. Thank you for your review!"
cibus us
December 17, 2025
"very good. excellent"
"Thanks!"
Brandon Huff
December 17, 2025
"Excellent service, thank you!!"
"Thank you for your review!"
Bob Smiley
December 16, 2025
"Great Service and Rates good guy to deal with."
"Aloha Bob, thank you!"
Julio Rivera
December 16, 2025
"Great Team!"
"Thank you for your feedback Julio!"
Luke Smiley
December 16, 2025
"Great staff & team!! Appreciate all the great work they do for my family!!"
"Aloha Luke, thank you for your review! We are happy to help. "
Glenn Goveia
December 11, 2025
"Julie has been outstanding in her support of our insurance needs and questions. Very quick to respond to my frequent questions. Would definitely recommend this agency for insurance Needs."
"Aloha Glenn, we appreciate your feedback! We are very proud of our staff including Julie, who go above and beyond to support our customers insurance needs and questions. Thank you for your recommendation!"
Brittany CC
December 10, 2025
"Met Lemane, very sweet and outgoing! She's a great asset to the company!"
"Brittany, thank you for your feedback! We are happy to have Lemane!"
Shane Shitabata
December 4, 2025
"Lemane came by my place of business today and was very informative about the capabilities Rob’s office has to get us the coverages quick for our mutual clients. Definitely a very personable person and understands some of the key fundamentals of doing business “ the island way.” Thanks for swinging by."
"Shane, mahalo for taking the time to leave us a review. "
spencer southwell
December 4, 2025
"Great experience. Fast service. Reliable"
"Spencer, we appreciate your feedback! Our office takes pride in being reliable, and providing a great experience. Mahalo."
brett cassell
November 20, 2025
"Mani is the best! She helped me super quick and I got a great price !"
"Aloha and thank you for your review. We appreciate your feedback!"
Dafina Gerxhalija
November 13, 2025
"Great service! The team at this State Farm office is professional, helpful, and truly cares about their clients. Highly recommend! Thank you for your help Lemane Ismajli you are truly the best!"
"Aloha Dafina, thank you for your review! We are grateful to have Lemane on our team of professionals who truly care about our customers. "
Nicole “Nikki” Ward
November 13, 2025
"Best insurance company on the big island highly recommend"
"Aloha and thank you for your review!"
Janessa Amina
November 6, 2025
"Lemane was awesome—super helpful, friendly, and patient! She answered all my questions and made the whole process easy. Great service all around!"
"Janessa, we're so happy to hear about your experience working with Lemane. Our team strives to provide great and helpful customer service. We appreciate your business & feedback!"
Chanelle Pedro
November 6, 2025
"Lemane Ismajli is a fantastic marketing professional — personable, enthusiastic, and a pleasure to collaborate with."
"Chanelle, thank you for sharing your experience working with Lemane. Our Keaau insurance team is lucky to have her!"
Ben Wichmann
November 5, 2025
"Wonderful!"
"We appreciate your feedback. Mahalo! "
Tim Spellicy
October 22, 2025
"I went to Rob Shimabuku's office to inquire about switching over my auto insurance from Geico and the agent there was very knowledgeable and made the transition very easy. I will be inquiring soon about home insurance as well and I won't be going anywhere else except Robs State Farm Insurance office. Much Mahalos."
"Aloha Tim, we're happy to hear our Keaau State Farm team could help you switch your auto insurance. We are very proud of having a local team to make the transition easy. Thank you for trusting us with your insurance needs. "
Stan Blas
October 22, 2025
"Reasonable rates and excellent customer service."
"Aloha, thank you for your feedback. We're happy to hear our team provided excellent customer service!"
Derek Salinas
October 21, 2025
"Best company ever. Lamani is the bestest."
"Thank you so much for your review. We really appreciate you and reviewing our insurance agency and team."
Loriana Ismajlaj
October 21, 2025
"Phenomenal service! Lemane is very attentive, informative and makes you feel like you’ve known her for years! Thank you!!!"
"Thank you so much for your valuable feedback regarding our office and our service. Have a wonderful rest of your evening!"